Even the most prolific tools on the market have problems. So it’s not uncommon to discover intranet issues that derail your internal communications strategic plan. Over the years of using the intranet, we have noticed various complaints. The following are the top concerns for intranet users and administrators.
- Program files
Many companies keep their information and data on shared drives, which makes it difficult for their employees to access files. The team had to log into the website using a browser, and there were many procedures to follow before logging in. Some legacy corporate Online Intranet Software consists of drives containing documents with hundreds of subfolders.
This makes it difficult for an employee to keep track of the actual documents he/she needs. But with the modern corporate intranet, a platform where employees can log in easily and access documents more easily. With the people directory, employees use only their job details to register and log into the job portal.
- Spam : Intranet problem
The portal may contain too much content, making the information inaccessible. Invisibility is a common intranet issue that prevents users from taking full advantage of these collaboration platforms.
To make information easily accessible, companies can create an archive folder for certain types of documents that they can access after a certain amount of time.
- Poor Navigation: Intranet problem
If the navigation tools are not intuitive, most people will find it difficult to use the company intranet, causing annoyance. This can be addressed in a number of ways, such as training employees on how to use the intranet, watching tutorial videos, and educating users.
- Lack of information
Employee access to data on the intranet home page should be unobstructed. For example, an intranet user might search for a document on the home page but produce no results in the search box, frustrating employees.
To solve this intranet problem, Agilityportal.io should set up their portals to access data on the home page. This is achieved by organizing information and documents, grouping similar documents for easy access with a single click on the home page.
- Administrative workload
If a company assigns a single employee to manage the entire platform, the overload will lead to poor performance. These tasks include administrative activities such as answering questions, editing employee details, tagging online documents, posting photos and videos in the newsfeed, and publishing company news on a regular basis.
Companies can address this by giving more employees user rights to control the portal, increasing efficiency and streamlining workflows.
- Low user interaction: Intranet problem
When managers and project managers lack interaction with their subordinates, the flow of information within a company is limited. This presents a problem, as a lack of information can lead to bottlenecks in the company, which can lead to larger management problems.
You can overcome this intranet problem by providing a versatile platform with easy access to data and documents. The flexible platform allows intranet administrators to ensure unobstructed information flow between company employees.
- System failure
Naturally, the company’s intranet software faces problems such as system shutdowns, most likely from computer viruses. Closures keep employees and employees from accessing intranet portals, making it difficult to access important document information that may be desperately needed.
Companies can solve this problem by installing antivirus software, maintaining the portal regularly, and keeping the intranet portal updated.