How do you want your medical office to be perceived by patients and staff? While the answer may vary depending on the specific medical practice, there’s no denying that having an up-to-date video surveillance system installed can help instill confidence in your practice, whether you’re trying to attract new patients or keep track of existing ones. A video surveillance system can make sure everyone is treated fairly and given the same opportunity to receive quality care – no matter what their sex, race, age, or condition – while also enhancing safety throughout your office space.
The video surveillance system as a safety net
In today’s high-tech world, there are all sorts of devices to help protect your staff and patients. An IP video surveillance system is one of those items that you want in place in your office to improve security, boost employee morale and reassure patients. Here’s a look at how an IP video surveillance system from our firm can benefit your business and keep everyone safe.
Why Should Medical Facilities Have Surveillance?
Security is paramount at medical facilities, especially those with a lot of sensitive information and expensive equipment. One way to keep patients safe from would-be intruders is through surveillance. Security cameras can also give you proof in case anything does happen. For example, if a patient alleges that an employee made them feel uncomfortable during an exam, having evidence in hand could help ensure that employees aren’t falsely accused and fired on unjust grounds.
How Can Doctors Ensure Patient Privacy?
As technology continues to advance and society moves towards a more technologically-savvy environment, there is an increased concern over privacy. Although security cameras are used in most public spaces, including schools, shopping malls and business offices, their use in private office settings has yet to be widely adopted by many individuals.
Video surveillance systems in doctors’ office may not be as sophisticated as those found in big box stores or government buildings; however, these recording devices can also be beneficial to your practice. Here are just a few reasons why video monitoring of medical staff members could benefit patients and your business All employees should be aware that they are being recorded at all times when they enter an exam room with a patient.
Don’t hide your surveillance
One of our main fears when it comes to surveillance is that others will find out. That fear stops us from even thinking about installing video surveillance. Of course, by not considering a system, we put all of our information at risk.
To truly keep your business safe and make sure that no one else ever uses your information, you must install cameras. You’ll be able to see who goes in and out of your office and what they do once they’re inside. If a patient seems to hang around a little too long, it’s easy to monitor their visit right away—which could save you hours of unpaid work later on down the line.
Focus cameras on the problem areas
Many people today understand how important it is to have a video camera installed in your home or office. In addition to improving security, some people find that having a video camera around can also help prevent theft and vandalism.
If you want to install a security system at your place of business, do some research before making a purchase decision. You’ll need to decide whether or not you want an audio monitoring system along with your video system. This can be expensive, and you’ll need more than one unit (one in each room), so think carefully about whether or not audio recording is really necessary.
Decide carefully about including audio surveillance
Though audio is useful, it’s also expensive and introduces challenges if you’re recording sensitive conversations. Medical practitioners with concerns about confidentiality might want to avoid audio altogether and opt for video-only monitoring.
If you do decide to include audio, be sure to configure your system accordingly and consider adding voice biometrics software like those from Nuance or SpeechPro. That way, a unique voiceprint can be linked to each individual, even when they are speaking without an ID tag (see video). This will help guard against unauthorized use of your equipment and add an extra layer of security by authenticating users before they can gain access to specific areas.
Have a plan for surveillance data
Having a solid plan in place before you purchase a video surveillance system can help reduce headaches down the road. Knowing how you will keep your recordings, who has access to them and how they will be backed up is critical when it comes to any sort of security monitoring. If you haven’t created a plan yet, get started. You’ll need to think about storage space, backup servers and encryption levels while making sure that your files are secure at all times.
Make sure you focus on features and benefits that appeal to your target audience. Also, be sure to create a secure password that’s unique from other passwords you use in your day-to-day life. And, lastly, make sure you back up your video footage and have it stored in a safe place offsite if possible. In short, a secure video surveillance system is essential for most businesses today; investing time and energy into protecting what matters most should pay off when something unexpected occurs.