How to adjust security settings on PSN
PlayStation Support will never ask you for your password. Sharing your data can compromise the security of your account, so never tell anyone your password.
How to change PlayStation™Network security settings
- Go to Account Management on a connected device.
Select Security. In the Security menu, you can edit your password, security question, and mobile number, and manage a two-step verification
5™ Console: Change PSN Security Settings
- Go to the home screen and select Settings > Users & accounts > Account > Security .
- Here you can change your password, security question, and mobile number, and manage two-step verification.
4™ Console: Change PSN Security Settings
- Go to Settings > Account management > Account information > Security . You will be prompted to enter your login ID and password.
- Here you can change your password, security question, and mobile number, and manage two-step verification.
I lost my two-step verification information. How can I get back my account?
If you’ve lost your phone number or security codes for 2-Step Verification, visit the guide below to recover your account.